Attaching a Trailer

Emergency Procedures for Trailer Use

In Case of a Breakdown:

1. Move to Safety:
   • If possible, slowly and carefully move the vehicle and trailer to the side of the road, away from traffic.
   • Activate your hazard lights to alert other drivers.
2. Assess the Situation:
   • Determine the cause of the breakdown, if safely possible (e.g., flat tire, engine issues).
   • Avoid attempting repairs if you're not knowledgeable or if it's unsafe.
3. Call for Assistance:
   • Contact Empire Trailer Hire immediately at 0480 375 450.
   • If you are unable to reach us, call NRMA Roadside Assistance directly at 13 11 22.
   • All trailers from Empire Trailer Hire come with roadside assistance provided by NRMA.
4. Stay Safe While Waiting:
   • Remain inside the vehicle if it's safe, especially if you're on a busy road.
   • If you must exit the vehicle, do so from the side away from traffic.

In Case of an Accident:

1. Check for Injuries:
   • Ensure that everyone involved in the accident is okay. Call emergency services immediately if anyone is injured.
2. Move to a Safe Location:
   • If the vehicles are operable and it's safe, move them to the side of the road to avoid blocking traffic.
3. Exchange Information and Contact Empire Trailer Hire:
   • Exchange contact and insurance information with the other party/parties involved.
   • Take photos of the accident scene and any damages for insurance purposes.
   • Notify Empire Trailer Hire at 0480 375 450 as soon as possible.
4. Report the Accident:
   • Depending on the severity, you may need to report the accident to the police.
   • Notify your insurance company as soon as possible.
5. Wait for Assistance:
   • Wait for the police or emergency services to arrive if needed.
   • Do not leave the scene of the accident until it's appropriate.

In Other Emergencies (Fire, Severe Weather, etc.):

1. Assess the Situation:
   • Quickly determine the nature of the emergency (fire, severe weather, etc.).
   • If there's an immediate danger, prioritize safety and evacuation.
2. Call for Help:
   • Contact emergency services if the situation is beyond your control and requires professional assistance.
3. Take Safety Measures:
   • If it's a fire and you have an extinguisher, use it only if it's safe.
   • In severe weather, seek shelter in a sturdy building or low-lying area if outdoors.
4. Stay Informed:
   • Listen to local news or weather updates on a mobile device or radio.
   • Follow any instructions provided by local authorities or emergency services.

General Safety Tips:

• Always keep an emergency kit in your vehicle that includes basic tools, a first-aid kit, water, and non-perishable food.
• Have a list of emergency contacts, including roadside assistance, easily accessible.
• Familiarize yourself with the operation and safety features of the trailer before starting your journey.